Why is it a Big Step?
In 1999, Salesforce revolutionized traditional software by introducing SaaS. Now, it’s taking a groundbreaking step into AI with its Agentforce platform. AI agents are seen as the future of software.
Why Does It Matter to the AI Engineering Community?
We’re starting to witness the “There’s an AI agent for that” moment. The evolution of software applications will look like this:
On-prem Software → SaaS → AI Applications → AI Agents.
An AI agent can perform much more abstract tasks than an AI application. For example, you can delegate the task of planning a vacation. The agent can “think,” break down subtasks like booking hotels and flights, and then execute those tasks.
Is It Just Another Hype?
I believe there may be some hype, but the AI transformation in the application space is real. If companies like Salesforce, which have enterprise customers, find value in AI agents, we are moving closer to making it a reality.
Key Takeaway:
They have been trained on diverse internet text and are capable of generating coherent and contextually relevant text, remarkably similar to that written by humans.